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The reporting formalities of ships arriving in and departing from Sweden is currently referred to four different authorities: The Swedish Maritime Administration, Swedish Customs, Swedish Transport Agency and The Swedish Coast Guard. Today there is no coordination of the information between the authorities, which amounts to the maritime industry having to submit the same or similar facts to different sources.


On the occasion of an EU Directive (2010/65/EU) regarding requirements relating to coordination of administrative procedures The Swedish maritime administration, Swedish customs, Swedish transport agency and The Swedish coast guard are establishing a mutual internet-based reporting portal for maritime traffic – a Single Window. The goal is to streamline and simplify for the maritime industry as well as authorities.


Single Window entails a more unified handling, shortened response times, improved communication with and within authorities, increased opportunities of risk analysis, control plus monitoring and ensuring of the concerned tasks of each authority. That means that the maritime surveillance data regarding arrival and departure to Swedish ports will be based on information that has an overall higher quality than today.


The Swedish Maritime Administration

The Swedish Maritime Administration is the competent national authority of SafeSeaNet (SSN), a European vessel traffic monitoring and information system. Ship information are gathered in the national SSN Sweden and transmitted electronically to the European index database (EIS) - run by the European Maritime Safety Agency (EMSA) - and other relevant authorities. The Maritime Administration is also responsible for monitoring and ensuring that appropriate measures are taken regarding ships following the rules and regulations of the system.


The Swedish Coast Guard

The Swedish Coast Guard is responsible for maritime surveillance and environmental rescue at sea. The Coast Guard is the focal point of maritime traffic when it comes to notifications in accordance with regulations on border control of people, but also regarding maritime security in agreement with the Swedish Transport Agency.


The Swedish Transport Agency

The Swedish Transport Agency is responsible for formulating rules and standards regarding the shipping industry. They shall also perform duties under EU legislation and other international agreements. The Transport Agency Maritime Department is in charge of incorporating many international rules within the maritime sector to Swedish regulations, including the monitoring and FAL directives.


The Swedish Customs

The Swedish Customs manages the flow of goods into and out of Sweden, contributes to a safe society and ensures competition neutral trade. They simplify legal and prevent illegal trade by offering flexible customs procedures for international trade, simple border passage for travelers and effective border protection.

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A new EU directive 2010/65/EU on reporting formalities for ships arriving in and/or departing from ports of EU member states, require these to have a functioning Maritime Single Window system in operation by June 1, 2015. The directive leads to simpler and more harmonized reporting formalities through electronic transfer of data.


Sweden’s national project includes work in AnNa project. AnNa is a consortium of 14 active EU countries, plus 10 observer countries and interest organizations. In close cooperation with the European Commission and the European Maritime Safety Agency (EMSA) they are working to harmonize Single Window amongst member countries, and to seek EU funds.


Active countries:

  • Belgium
  • Cyprus
  • France
  • Latvia
  • Portugal
  • Slovenia
  • Sweden
  • Bulgaria
  • Italy
  • Greece
  • Netherlands
  • Romania
  • Spain
  • United Kingdom


Observer countries:

  • Croatia
  • Germany
  • Ireland
  • Malta
  • Israel
  • Montenegro
  • Denmark
  • Iceland
  • Finland
  • Norway


Supporting organizations:

  • WCO (World Customs Organisation)
  • CLECAT (European organisation for freight forwarding, logistics and customs)
  • FIATA (International Federation of Freight Forwarders Associations)
  • ECASBA (European Community Association of Ship brokers and agents)
  • ECSA (European Community Shipowners' Association)
  • EHMC (European Harbour Masters' Committee)
  • EPSCA (European Port Community Systems Association EEIG)
  • ESPO (European Sea Port Association)
  • TIEKA (Finnish Information Society Development Centre)
  • WSC (World Shipping Council) 


Sweden will be leading the work on prototypes in the AnNa-project. The work that is being done in the national project will serve as a basis for this.

Monday, September 26, 2016 - Published by Tobias Fälth - Permalink

New procedures for fairway dues declarations and notification of the need for pilotage

From 5 October 2016, fairway dues declarations and notification of the need for pilotage is to be conducted through the reporting portal, MSW Reportal. This entails changes in routines for customers of the Swedish Maritime Administration (SMA).

How should I prepare?

In the coming weeks, we will rebuild some of the pages on our website that involve our e-services. During the period up to October 5, you can use to keep you updated. As previously, this offers a user guide for reporting through the MSW Reportal; and on 29 September, we will publish a new, updated version with information regarding the ordering of pilotage services and fairway dues declarations.

What do I need to know?

From 5 October, the function for ordering pilots and fairway dues declaration now in the Arrivals e-service will be transferred to the MSW Reportal. The new system means that, as a user, you have more responsibility to keep information synchronised with SMA's system. You will receive messages and warnings showing any differences if, for example, you have phoned in and made changes. This may involve changes to starting times for pilotage, information as to whether an order is definitive/applicable or that you have called SMA's customer support unit to make changes to the fairway dues declaration.

What is the customer's responsibility?

You will be responsible for keeping the MSW Reportal updated, which entails a more active and sharper monitoring approach to ensure that the ordering of pilots and fairway dues declarations are completed and synchronised between the MSW Reportal and the Swedish Maritime Administration's system.

Note that no data/calls will be transferred from Arrivals to the MSW Reportal.


Ordering of pilots

From 5 October 2016, SMA's pilot ordering centres will need to see the basic data from a vessel's notification in the form of a notified need for pilotage (SJÖFS 2014:9 §7). The notification assumes that you have marked in the vessel's notification that you intend to order; note, however, that this does not constitute a pilotage order. A pilotage order must always be followed by a preliminary or definitive order for such services.

Through 4 October, submit orders for pilotage via Arrivals exactly as usual, but avoid setting the order for pilotage later than 5 October. A pilotage order conducted via Arrivals will not be transferred to the MSW Reportal; consequently, you should avoid placing future orders in this manner.

In connection with system commissioning on 5 October, the Swedish Maritime Administration's e-services will be down most of the day, and thus you should be prepared for the need for greater-than-normal telephone contact.

All orders for pilotage and, to a certain extent delays, are clearly linked to vessel notification and re-use information such as arrival times and departure times, and the system offers suggestions for reasonable starting times, and so forth.

It will not be possible to order pilotage for a point in time less than three hours ahead.

Many concepts are familiar and it remains the case that you are expected to make a preliminary order for pilotage 18 hours ahead of the desired pilotage starting time and a definitive pilotage order no later than 5 hours ahead of the desired starting time to avoid order-related fees. As previously, dedicated deep-sea pilotage orders are to be made to the pilotage centre in Malmö; but to the MSW Reportal should be used in conjunction with port mooring.


Fairway dues declarations

From 5 October 2016, vessels subject to dues and which load/unload goods or passengers shall submit a fairway dues declaration via the MSW Reportal. Thus, avoid registering future fairway dues in Arrivals on 4 October (after invoicing) and instead register directly in the MSW Reportal from 5 October.

· Any remaining, preliminary fairway declarations will be reset to DEFINITIVE status on 10 October and invoiced on 11 October. · Arrivals will then be closed down as soon as we can ensure that no active, preliminary or periodic fairway dues declarations are still open.


Contact information for MSW Support

Manages issues involving: Reporting, user support and fault reporting for the MSW Reportal Interface and input

Telephone: 0771- 40 00 50

Contact information for SMA's customer support

Manages issues concerning: Invoices for pilotage and fairway dues Vessels and vessel information Customers, users, credit contracts – including amendments to these

Telephone: 010-478 58 00


Contingency procedures

All authorities connected to the MSW Reportal have dedicated contingency procedures and it is the prerogative of each authority to make decisions regarding its transition to contingency procedures. Information in this respect will be posted in the "current messages" news stream on, on each authority's website.

Swedish Customs Service:

Swedish Coast Guard:

Swedish Maritime Administration:

Tuesday, May 17, 2016 - Published by Tobias Fälth - Permalink

Ship’s report arrangements from 1 June 2016

Wednesday 18 May, there will be a planned service window of MSW Reportal between the hours. 09:00-10:00 due to the Swedish Customs' connection to MSW. It will not be possible to log in to MSW Reportal during this time.

During a period from 18 of May to 1 of June, a small number of users will report their details via MSW Reportal. The parts relating to the Swedish Customs Service will be visible to all users but it is only the test users who should report.

Read more about Ship's report arrangements from 1 June 2016:

For questions, contact MSW Support by phone: 0771-40 00 50 or email:

Tuesday, May 10, 2016 - Published by Tobias Fälth - Permalink

Planned service window Wednesday, May 11 between the hours 09:00-11:00

Wednesday, May 11 there will be a planned service window in MSW Reportal between the hours 09:00-11:00 due to the Swedish Coast Guard connection to MSW Reportal.

The Swedsh Coast Guard connection to MSW means that all reporting of vessels should be electronic. There will be no transition period.

Read more - The Swedish Coast Guard will establish full connection to the Maritime Single Window on the 11th of May

For questions, contact MSW Support by phone: 0771-40 00 50 or email:

Wednesday, May 04, 2016 - Published by Tobias Fälth - Permalink

The Swedish Coast Guard will establish full connection to the Maritime Single Window on the 11th of May

On the 11th of May the Swedish Coast Guard will establish a full connection to the Maritime Single Window. This means that all aspects of clearance and reporting of vessels when entering and leaving, will be performed electronically. There will be no exceptions from these routines.

These are the changes compared to previous routines;

The Maritime Single Window has been in service since October 2015, and until now information has been sent to the Swedish Maritime Authority, the Port of Gothenburg and the Swedish Coast Guard. As of the 16th of February the crew and passenger lists, declarations of health, (security, cargo declaration, piloting and fairway dues declaration. uppgifter om saneringsintyg och uppgifter om sjöfartsskydd och fartygsklarering) can be submitted via the MSW to the Swedish Coast Guard. As of from the 1st of June information can also be submitted to the Customs via the MSW.

Reporting via the MSW will means several major changes for those submitting information. The main differences are as follows;

  • All information is to be submitted electronically via
  • Arrival and departure must be reported for each individual port.
  • Decisions will be taken in several steps compared with today
  • There are a new set of deadlinesInformation is to be submitted by an increased number of maritime stakeholders

To facilitate the transfer into the new system, please keep this in mind;

  • If you do not already have a log-in to MSW portal, please apply for this asap via
  • Find out in advance which information you need to submit to the MSW, when you need to submit it, and how.
  • Some information will be possible to submit as an attached document, whereas other information is to be submitted directly into the MSW. It is an advantage to have thought about routines on how to perform this prior the reporting.
  • If some information is to be submitted by another person, this person also has to have gained access to the MSW.


The introduction of the MSW is in cooperation between the Swedish Coast Guard, the Customs, the Swedish Maritime Authority and the Swedish Transport Agency. The aim is to facilitate maritime reporting and clearance procedures as information is to be submitted only once via the MSW, even if the information thereafter is to be distributed to several authorities.